💇🏽‍♀️ Knots By Nay Hair Booking Policy

Thank you for choosing Naomi Abelw for your hair care and styling needs. To ensure a smooth and respectful experience for everyone, please read and understand the booking policies below before scheduling your appointment.

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⏰ Late Policy

Grace Period
All clients are given a 15-minute grace period after their scheduled appointment time. This short buffer helps accommodate small delays without affecting the flow of the day.

Late Arrivals (After Grace Period)
If you arrive more than 15 minutes late, your appointment may need to be rescheduled or cancelled depending on availability. A rescheduling fee may apply. If you are late and choose to cancel, your deposit will be forfeited.

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💳 Appointment Deposit Policy
A non-refundable deposit is required for all appointments to secure your time slot. The deposit amount goes toward your total service cost. If you do not show up or cancel late, your deposit will be forfeited. Rescheduling may require an additional fee.

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💰 Extra Fees
Some services do not include extras such as hair extensions, beads or accessories, detangling, washing, or hair dye. Please check service descriptions carefully. Additional fees apply for any extras not included in your selected service.

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⚠️ Disclaimer
Naomi Abelw is not responsible for any damage caused by pre-colored or dyed hair. We are not liable for reactions due to allergies, medical conditions, or product sensitivities. If you have allergies or sensitive skin/scalp, please inform us in advance so we can do our best to accommodate you.

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📌 Final Notes
By booking an appointment, you are agreeing to this policy. Our goal is to provide high-quality service in a professional and respectful environment. Thank you for your understanding and cooperation.

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